New Reservation System

It is done! Finally after three weeks of planning and entering room type, rate plans and our general information data and 4 days of training (Thank you Ms. Tracy Jackson for taking your time to teach us everything you know), we took our new InnQuest-Roomaster reservation system live today. So, what does this new reservation system mean to you?

The new reservation system will link up to our website and allow you to make you reservations directly with us-NO MORE MIDDLE MAN! This reservations system is one of the best out there. It is easily learned by the staff and will make your check-in / check-out times faster.

So, we still have a lot of learning to do on the "Back of the house" portion. It is very hard to switch from one system to another, when you have had to train on the new system while still using the old one.

I cannot describe to you the feeling that I have everyday when I see the how far we have come since June 29, 2007. The hotel already has a better look and feel. It shows on the faces of our staff and you can see it in the eyes of our return guests, who see the transformation each time they stay with us.

So, as a great friend and mentor says "Onward and Upward"

Thanks for tuning in!

Jay and the DTP staff